More Advice on Avoiding Cyber Scams

Two more messages sent by WMNow regarding Cyber Crime.

1. Beware of Holiday Fraud Cyber Scams

Information has been sent on behalf of West Mids Police.

Message sent by
Emma Bromley (Police Staff, Partnerships Engagement Officer, Birmingham )

Official figures show one in 10 people in England and Wales have been victims of cyber crime in the past year alone.

And one particular scam which has seen a sharp rise is holiday booking fraud, with millions of pounds being swindled from unsuspecting victims.

Almost 6,000 holidaymakers were victims of booking fraud last year, a total cost of £7.2 million and averaging £1,200 per victim.

Action Fraud revealed the most common frauds involved fake airline tickets, online accommodation bookings and timeshare sales with scammers setting up bogus websites, hacking into legitimate accounts and posting fake adverts online.

West Midlands Police produced a video about holiday fraud with simple advice to avoid becoming a victim:

2. Scammers Using WannaCry Attack to Lure Victims

Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don’t call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.

Report fraud and cyber crime to


About Geoff Caine

This entry was posted in Advice to Residents, Police and Crime, wmnow. Bookmark the permalink.

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